The food, the staff, the pool and lesuire/fun activities, the shuttle bus
Sharni
maj 2024
Room was very nice and with a very wide King size bed, the little balcony was great as we could see the city lights at night and we had the sun on it to dry our wet clothes during the day. The breakfast buffet was fantastic, so much to choose from so was never wanting more and plenty of tables so we never waited for a seat The friendliness of all the staff who were always welcoming and assisting us over our whole stay, especially Mei Leng who greeted everyone on the floor she was responsible for and a very friendly and welcoming way and also made sure our room was spotless and clean every day. The Sandy beach at our door step and the outdoor cinema was also great along with the local wild life like lizards and lyre birds dropping in for a visit or a bite to eat.
David
oktober 2024
The resorts has its own private beach which give you a full of enjoyment in front of your room. The swimming pool is nice & big with lots of kids activities in the morning. The swimming pool closes at 10:00 PM which is something very good to enjoy after long day out. The resort is calm & peaceful at the bottom of the right corner of the Sentosa island.
Emad
juni 2024
Clean, good quality furnishings, friendly staff. Well organised pool area with a separate area for adults so that it didn’t all become overrun by children. Buffet selection was very wide encompassing local, Indian, Chinese and British fare - all were delicious. In particular, Kumar and Sakun in the breakfast room - to attentive and helpful.
Maninder
juli 2023
The hotel is a resort rather than a straightforward hotel, and rather more relaxed than other Shanghai-La properties we have stayed at. However the quality is excellent and we found the staff superb. A tip for adult-only visitors was the breakfast room in the Business Lounge on floor 6 - with both a terrace and a private chef it was utterly outstanding.
Helen
september 2024
Great family friendly facilities - loved the pool and the “Fun team” activities and beach loan for kayaks etc. I also really appreciated that one of the chefs (Pradeep) took time to talk to me about my gluten free coeliac needs and prepared GF dishes that hugely enhanced my comfort level at a buffet. Shuttle buses to surrounding areas also really handy.
Kiri
oktober 2024
Good breakfast, polite and helpful staff, clean resort.
Carol
februari 2025
It's location, swimming pool, breakfast buffet and the staff
Hassan
juli 2024
It is a great hotel for families. Pools, water slides and kids club very very popular with the kids and it never seemed to be overcrowded. The adjacent activities outside the hotel also proved a hit, especially Sentopia, the Luge and the Fire and Light show. The free shuttle bus was a bonus. The hotel rooms were very comfortable and a good size. Staff in all areas very attentive and helpful. The hotel has clearly been well maintained over the years. The buffet food was of a high standard with enough variety for all tastes
Malcolm
januari 2024
The hotel was really well maintained, it was clean, the room was cleaned every day and there was a good supply of toiletries each day.
Paul
september 2024